Why we're Rochester's best rated mattress store
In 1997, Gino Marcello opened the first Sleep City store on West Henrietta Road near Market Place Mall and began what has grown into Rochester's most respected
mattress company. Gino was determined to provide mattress shoppers with an easy, hassle-free way to buy a mattress. He successfully achieved this goal through a friendly, low-pressure sales approach
and by partnering with manufacturers that stood behind their products, mainly Serta.
"Today, most new customers are referred to us by their friends, relatives or neighbors who have had a great experience here", says Gino. We are very proud of
our "A" rating with the better business bureau. This tells me we are doing a great job serving our customers." www.bbbrochester.com
Rarely, we have someone who is not satisfied with their new mattress as we try very hard to fit the perfect mattress to your needs upfront. However, If you are not satisfied after a few weeks of adjusting to your new mattress, Sleep City offers a 60 day sleep comfort guarantee. Return your mattress for a full store credit toward another mattress with NO restocking fees like most other mattress stores.
Rarely, we have someone who is not satisfied with their new mattress as we try very hard to fit the perfect mattress to your needs upfront. However, If you are not satisfied after a few weeks of adjusting to your new mattress, Sleep City offers a 60 day sleep comfort guarantee. Return your mattress for a full store credit toward another mattress with NO restocking fees like most other mattress stores.